We take time to properly survey your home. The quote is competitively and accurately priced. We won’t ask for a penny more on completion. We also don’t require a deposit, just a payment in full once the task is complete.

We won’t undertake a job unless we can guarantee to allocate consecutive days to ensure the installation is completed with the minimum inconvenience to you. Once we are “on the job” we will come back until it is completed

We will endeavour to keep your home in a safe and tidy condition by using dust sheets, storing tools and materials safely at the end of the day and by maintaining water and gas services as long as possible for your comfort and convenience.

The job isn’t finished until it’s handed over to you. We all know that the controls in the modern heating systems can be a little hard to grasp but we are willing to spend as much time as necessary to guide you and help you to fully understand your new heating system.

In summary, your new heating system will be ‘self-certified’ for building regulations which can save you a hefty fee of up to £300 as you therefore don’t need to apply to the local planning office for building regulation approval.

Heating Engineers can sometimes have a bad reputation when they do a job which isn’t completed correctly. That is usually because they are not trained by the certified regulators. You can rest assured that Ilex is Gas Safe and Oftec registered, as well as being a Worcester Bosch Accredited installer and fully insured against public liability.